Property loss inspectors play a critical role in examining and documenting property losses for insurance claims. Working closely with adjusters, you will conduct on-site inspections, gather relevant information, take photographs, and produce comprehensive reports that help determine the extent of damage. This is a non-licensed position and does not involve making claim determinations or adjusting; rather, you’ll provide the detailed assessments necessary to support our claims process.

Day-to-Day Responsibilities

• Travel to assigned properties to inspect damage and document findings
• Capture accurate measurements, photographs, and notes during site visits
• Prepare concise and well-structured loss inspection reports
• Collaborate with other project resources (e.g., adjusters, customer service, managers) to ensure timely and accurate work
• Interact with policyholders using effective and empathetic communication
• Comply with all safety standards and company and carrier policies while on site

You Might Be a Good Fit If...

• You enjoy hands-on, field-based work and are not interested in a desk job
• You take pride in attention to detail and accurate reporting of facts
• You have a knack for problem-solving and can think on your feet
• You're comfortable working independently and managing your own schedule
• You have excellent communication skills and can clearly relay information
• You don't mind climbing ladders and getting on roofs
• You have past experience in building construction, roofing, general contracting, or related fields, though this is not required

In addition to adjusters and property inspectors, RENFROE's roster is also comprised of claims support specialists. Claims support specialists fill a variety of important roles such as claims intake, customer service, or claim assistant. Highly effective communication and outstanding customer service skills are critical for these roles.

These positions work either in a client call center, RENFROE call center, or remotely from home. The exact work environment varies by client, and remote work opportunities cannot be guaranteed, as assignments vary based on demand.