Founder & Chief Executive Officer
Gene has over 40 years of claims management experience in the insurance, chemical, oil and gas, and pharmaceutical industries. Before co-founding RENFROE in 1994 with his wife, Jana, Gene served as Vice President for one of the world’s largest international risk management companies and managed their Catastrophe Services division. He earned his BA from the University of Alabama, Tuscaloosa.
With 28 years of experience in the insurance services industry, and a keen understanding of catastrophe response and the digital transformation process, Gerrad has provided leadership and consulting to insurance service providers, insurtech companies, strategic acquirers, and VC/PE funds. He led the operations at one of the largest independent adjusting firms in the US for 16 years and has intimate knowledge of the claims adjudication process and the independent adjusting industry. He earned his BA from Colorado State University.
Vice President, Strategy and Innovation
Austin has spent more than 10 years at RENFROE leading multiple departments and initiatives, including most recently the Strategy and Innovation team. Before RENFROE, Austin worked as an engineer and an IP litigation attorney. He earned dual BA and BSEE degrees from the University of Texas at Austin and his JD from Emory University and Temple University, Japan.