About Us

Privately Held • Family Owned • Since 1994

E. A. Renfroe & Company® is a full-service claims solutions company with thousands of employees throughout the United States. RENFROE­­® provides all types of claim handling and support services, built to scale and customized to serve insurance companies, self-insured corporations, and governmental entities. Focused on delivering the right resources at the right time, we provide temporary staff and management for claim services and administrative support for all types of claim operations, including catastrophes.

Our employees have played roles in our client's offices, remotely, and out in the field on a diverse number of disaster projects, oil spills, explosions, product liability/product recall, chemical releases, hailstorms, wildfires, hurricanes, earthquakes, tornados, floods, and ice storms in addition to general staffing needs.

RENFROE is committed to fostering a dedicated and world-class workforce, leveraging technology, communication, and training to be there for our clients no matter the need, quantity, or location. Whether during times of disaster, claims overload, or other demands, our talented team stands ready with the agility and care that our clients have come to expect and trust from RENFROE.

2024: Still Family Owned, Still Private

After 30 years, RENFROE remains a privately held and family-owned business. Because of this, we're able to make our clients and their policyholders our number one priority. Carriers that work with RENFROE know that we answer to them, not to shareholders or unrealistic profit goals. This philosophy, coupled with a data-driven approach to our business, is what we credit our success to. We call it The RENFROE Way.

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Little Things Matter.

We're a pretty big family, but we know it's the little things that matter most. With RENFROE, you get:

  • The best professionals in the business, built and supported by an industry-leading adjuster development program.
  • Dedicated in-house data analytics and business intelligence team focused on process improvement and claims cost reduction.
  • A SOC 2®*, Type 2 compliant company. Clients feel comfortable knowing that we adhere to stringent information security and privacy standards for service companies.

*SOC 2 is a registered trademark of the Association of International Certified Professional Accountants.

Experts in all 50 States

Because our claims workforce is spread out from coast to coast, we are able to staff deployments nationwide on short notice, leading to better customer satisfaction for carriers. Clients find this particularly useful when additional adjusters or staff are needed due to daily claims overflow or leaves of absence.

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Let's Get To Work.

Ready to reach your insurance goals faster? Reach out to RENFROE today.